The Reachout Project, TRPUSA & TRPGlobal respects the privacy interests and preferences of our donors and website visitors. We are committed to full transparency in outlining what information we collect about donors and visitors, how it is used and how you can opt-out of those programs (online or traditional communications) if you so choose.
Personal contact information we collect and what we do with it
When you are making a donation, purchasing a product, contributing to our guest book,
or subscribing to our online newsletter, The Reachout Project, TRPUSA & TRPGlobal asks you for personal contact information such as your name, mailing address, phone number and e-mail address. We may use this contact information to provide you with a receipt or financial report; to contact you to clarify or obtain information about an order you placed, a donation you made, or to send you additional information about The Reachout Project, TRPUSA & TRPGlobal.
If you make a donation, we may contact you from time to time (by a staff member or volunteer - we do not use outside vendors to communicate with donors nor do we engage in telemarketing to offer you an opportunity to make another gift, or to offer services from third parties that will directly benefit The Reachout Project, TRPUSA & TRPGlobal). We will always give you the opportunity to opt-out of future communications from us.
From time to time, The Reachout Project, TRPUSA & TRPGlobal rents or exchanges its list of supporters with other trusted organizations to benefit our programs and activities. We have found this to be the most cost-effective method of reaching additional potential constituents
and hope you value the information they send you. Your name is only made available to these carefully screened organizations through third-party mailing agents for a limited use. Such organizations will not have continued access to your name and address unless you choose to respond to their initial mailing. You have the opportunity to have your name removed from a list rental or exchange (we only rent/exchange direct mail lists) by writing to us.
Personal contact information may also be shared with certain vendors, i.e., reputable companies we use for services such as shipping The Reachout Project, TRPUSA & TRPGlobal products or sending mail. We have confidentiality agreements in place with all such companies to protect your privacy.
Personal billing information we collect and what we do with it
In addition to personal contact information, we ask for billing information, such as your billing address and credit card number, when you make a donation or purchase a product. We use secure servers to gather and process your billing information. Your billing information is not shared with any other organizations, and your credit card number is not retained once your
transaction has been authorized and processed.
Financial transactions and our secure servers
All financial transactions on our website, specifically donations and purchases, are managed through our agent, DonorBox. All transactions use an encrypted channel, take place on secure servers and occur in real time. No financial data, such as your credit card number, is transferred via a less-secure channel, such as encrypted e-mail, for processing. Moreover,
once your transaction has been completed, your credit card number is not retained.
Other contact information we collect and what we do with it
In some instances, we ask for contact information for people other than yourself including, for example, e-mail addresses of friends to whom you send e-cards or a copy of one of our Web pages, or the mailing address of someone you wish us to notify of a donation you have made.
The information we collect is used to send the donation notification or information you requested and/or to inform the recipient of the opportunity to subscribe to receive The Reachout Project, TRPUSA & TRPGlobal updates, stories and opportunities to get involved.
Such contact information is not shared with any other organizations nor is it added to any mailing list without the recipient’s explicit consent.
How to view or change your information
If you do not wish to participate in our list rental or exchange activities, or if you wish to modify the frequency of future communications from The Reachout Project, TRPUSA & TRPGlobal, please e-mail address below.
Also, with the exception of credit card numbers, which are not retained, you can view and request changes to all the information you have given us,
including any mailing lists you may be on, by contacting us.
The Reachout Project, TRPUSA & TRPGlobal
Attention: Donor Care
E-mail address: firstname.lastname@example.org
The Reachout Project, TRPUSA & TRPGlobal does not collect any personally identifying information from you when you visit our website unless you choose to provide such
information to us.
You can browse the The Reachout Project, TRPUSA & TRPGlobal website without telling us who you are or revealing any information about yourself. The information we gather during normal browsing comes from two sources: (1) standard server logs collect information such as the IP (Internet Protocol) address, domain name, browser type, operating system and information like the site that referred you to us, the files you downloaded, the pages you visited and the dates/times of those visits; and (2) if you have come into the website from one of one of our newsletters or from a site that has requested a link, we will ask your browser to accept a “cookie” (defined below) that carries a general marketing source code with you as you browse through the website, in order to help us match referring sites to donations made. This
cookie does not capture or hold any personally identifying information about you, and is deleted when you end your session by leaving our website or closing your browser.
Links to other sites
Changes to this policy